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Hospital and Marketing Liaison – Harwich

Full-time: As a Clinical Liaison, you will blend your clinical & marketing skills to maintain hospital partnerships, manage patient safety & outcomes, & manage patient cases. In this role, you will position RegalCare as a strategic partner with select referring hospitals by concentrating interactions on patient cases & improved outcomes. Encouraging meaningful collaboration with hospital-based case managers on risk factors & care plans & identifying new opportunities for growth partnering is also part of the responsibilities. Manage all referrals, reviewing for clinical appropriateness. Ensuring all referrals are being responded to promptly. Work with the Admission Director to establish patient eligibility. Experience is required in a Skilled Nursing Setting.

Waitstaff – Falmouth

Full-time: Coordinate serving of foods to ensure quality output for meal services ensuring quality food & a sanitary environment are provided at all times. Is knowledgeable of & understands the needs of the resident population. Utilizing interventions when appropriate to meet the needs of residents & the facility in accordance with current applicable Federal, State & Local Standards, Guidelines & Regulations; & to follow our established policies & procedures as directed. Is knowledgeable of & understands food related needs of resident population & serves meals for residents, employees & visitors according to written menu, production sheets & food handling procedures. Assists in dishwashing functions, sweeping & mopping daily, removing trash, keeping all work areas clean, & assisting in putting away deliveries. High School degree or equivalent. Wait staff experience preferred. Must be able to speak the English language in an understandable manner. Must be able to lift a minimum of 50 pounds.

Secretary/Scheduler, Cardiac Rehab – Hyannis

Full-time: We are seeking a Secretary/Scheduler to provide administrative support in an efficient, timely & professional manner for the Cardiac Rehab Department. Answers the phone in a timely, polite, & professional manner, preferably in three rings or less. Responds to telephone inquiries for information or appointments & takes necessary messages. Greets & promptly acknowledges patients’ presence in the waiting room. Checks in new patients, giving patients the appropriate paperwork to complete, photocopies patient’s insurance cards, & ensures physician order & insurance authorization is present & valid. Ability to read, write & communicate in English. High school graduate or GED. Two years recent experience (within the past 3 years) in a medical or rehab office, clinic, or comparable hospital experience. One-year recent experience (within the past 3 years) working with third party payors including referrals. Successful passage of basic medical terminology course OR successful passage of our Medical Terminology exam. Demonstrated computer keyboarding skills.

Medical Biller – Bourne

Full-time: Join our Finance Team in Bourne as a Medical Biller. Checking insurance eligibility & accuracy for upcoming scheduled appointments. Reviewing provider charges for procedure & diagnosis coding accuracy in preparation for submitting to insurance. Manually posting insurance claim payments & working denials for resubmittal as applicable. Answering patient & insurance phone calls to apply credit card payments & resolve billing issues. Answering patient & staff billing questions via MyChart. The ideal candidate must have 3-5 years of medical office billing experience & be well organized with strong attention to detail. Must be self-motivated & able to complete their responsibilities with minimal supervision. Must be able to work within a team & take pride in meeting team deadlines & achieving department goals. Must have knowledge/skills relating to medical billing procedures & insurance billing requirements. Experience with Epic billing system or Federally Qualified Health Center billing requirements a definite plus.

Certified Medical Assistant – Hyannis

Full-time: Private cardiology practice is seeking a full-time Certified Medical Assistant who is reliable and capable of multi-tasking in a fast-paced environment. Job duties include checking in patients for the doctors (including vital signs and ekgs), preparing charts, phone calls, faxing, scanning, and other miscellaneous duties. CPR certification is required. Must have reliable transportation.

Social Worker – North Chatham

Full-time: We are looking for a deeply caring & dedicated full-time Social Worker to join our team at Cape Cod’s longest-standing locally owned Skilled Nursing Facility, Liberty Commons, where we prioritize both the well-being of our residents & the fulfillment of our staff. You’ll be part of a supportive & collaborative Social Work team who share your passion for helping others. We have a Social Worker dedicated to each unit in the facility – ensuring that every resident receives personalized & compassionate care. You’ll gain invaluable hands-on experience in both short- & long-term care, working alongside the Director of Social Work to assist with discharge planning & mandatory documentation. Qualifications: minimum requirement LSWA or above. Must hold a valid Massachusetts Social Worker’s license.

Accounts Receivable Clerk – Sandwich

Full-time: We are hiring an Accounts Receivable Assistant to join our dynamic team. As an AR Assistant, you assist in the day-to-day accounting function of the facility in accordance with current applicable accounting & cost reimbursement principles, & as may be directed by the Director of Financial Services or Administrator. Must have, as a minimum, six (6) months experience in bookkeeping or accounting practice. Experience in health care accounting preferred but not required. High school diploma or its equivalent required. Must be able to read, write, speak, & understand the English language. Must be able to type 45 words per minute & use a 10-key calculator.

Referral Coordinator – Hyannis

Full-time: The Referral Coordinator is responsible for processing patient insurance referrals, consultations, & diagnostic procedures relating to patient care which includes knowledge of insurance companies & their covered services. In addition, the Referral Coordinator will act as a Patient Navigator, contacting patients to provide appointment dates & times as well as any necessary testing needs. Position will be hybrid with 3 days on-site work required at the Harbor Community Health Center-Hyannis. Hours are 8:00 AM to 4:30 PM Monday through Friday. High School diploma or GED. 2 years of experience working in a professional healthcare environment. Understanding of HMO, Managed Care, & other Third-Party Insurers. Knowledge of Medical Terminology required. Intermediate computer literacy with Microsoft Office applications: Word, Outlook, Excel. Must be able to articulate & communicate clearly in English. Bilingual English/Vietnamese/Portuguese or Spanish highly desired.

Patient Access Representative – Mashpee

Full-time: Patient Access Representatives serve as the first point of contact for our patients, ensuring high patient satisfaction & experience in coordinating flow of services. Welcoming patients & caregivers, verifying accurate patient demographic & insurance eligibility information. Collecting co-pays, reconciling payments & assisting with new patient enrollment & education to Health Center services. Supporting clinical teams as needed with scheduling, patient communication & documentation. Ideal candidate will have 2 years+ working in an outpatient setting & be familiar with the insurance verification process. Strong communication skills, attention to detail as well as demonstrated computer literacy required. Bi-lingual skills a plus!

Benefits Specialist – Hyannis

Full-time: We are seeking a Benefits Specialist to perform a variety of administrative & clerical duties involved in the administration & delivery of employee benefits to our Employees. Coordinates benefits administrative functions through data entry, copying & computer application use. Communicates proper instructions for Benefit & HR-related tasks to employees & applicants in a clear & professional manner. Maintains primary responsibility for answering the Benefits hotline & Benefits group email. Administers & processes employee reimbursements for various programs, including but not limited to tuition benefits. Possesses three to five years of relevant experience or educational equivalent (Bachelor’s degree preferred). Experience with PeopleSoft Benefits Administration is preferred.

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