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Crisis Line Manager – Mashpee
Full Time: The Crisis Line Manager will provide leadership to the daily operations of the Crisis Line & the 988 Suicide Lifeline programs & supervision of the Crisis Line Coordinator, Shift supervisors, & the 60 plus Crisis Line Associates, Volunteers, & Interns. The manager is responsible for ensuring the delivery & quality of services offered through Cape Samaritans 24-hour crisis line using effective recruitment, supervision, scheduling, & program planning. They will demonstrate a commitment to the organization’s mission & an understanding of the important role of the crisis line staff. The manager must possess excellent written & verbal communication skills, strong organizational & analytical skills, active listening, & problem-solving skills, ability to compromise, show respect to others & capable of establishing positive relationships. Bachelor’s degree strongly preferred. Five (5) years in management or related experience, preferably call center management experience; experience managing volunteers is a plus. Experience working on a crisis helpline/call center experience preferred, or familiarity of the suicide prevention landscape & network nationally & locally. Proficient with technology, including Microsoft Office (PowerPoint, Excel, & Word) & databases. Background & CORI checks. This is a remote position; however, the ideal candidate will reside within a 25–50-mile commutable distance from our Mashpee, MA office to attend biweekly, in-person staff meetings.
IT Service Desk Technician, Level 2+ (MSP) – Hyannis
Full Time: Due to continued expansion, we are seeking an IT Service Desk Technician – Level 2+ (MSP) with previous MSP experience. The IT Service Desk Technician – Level 2+ (MSP) is a full-time role that includes full benefits, 401(k) with company match, ongoing training, & advancement opportunities! The IT Service Desk Technician / Level 2+ (MSP) will be taking escalated tickets using ConnectWise & is primarily focused on Windows IT infrastructure support including servers, storage, cloud, virtualization, firewalls, routers & desktops. Troubleshoot & fix problems with hardware, software & networks. Provide Support for Microsoft 365 environments including Office 365, Azure AD, Intune, SharePoint, etc. Provide technical support for the latest Windows 10, Windows 11, MacOS, Android & iOS devices. Experience with ConnectWise or similar MSP tools (Autotask, Kaseya, Ninja, etc.) Serve as the first point of contact for customers seeking technical assistance. Perform remote troubleshooting through diagnostic techniques & pertinent questions. Experience: ConnectWise: 2 years (Preferred). License/Certification: CompTIA Network+ (Preferred).
Energy Efficiency Analyst/Municipal Energy Coordinator – South Yarmouth
Full Time: Position is responsible for providing technical assistance to select Cape Cod municipalities (currently Brewster, Chatham, & Orleans) on energy & climate matters & coordinates our energy efficiency programs within these select communities as well as support for our energy efficiency programs across the Cape & Vineyard. Identify energy & climate grant opportunities on behalf of the town. Prepare grant applications & coordinate & oversee Town energy & climate grants. Provide monthly updates on town energy & climate matters to appropriate parties. Provide staff support to Energy & Climate Action Committee, including attending monthly meetings. Bachelor’s degree in environmental studies, sustainability or public administration or related field, & 3 to 5 years of related experience; or any equivalent combination of education, training, certification, & experience.
Inside Sales Representative – Hyannis
Full Time: The Inside Sales position is responsible for managing day-to-day sales activities in line with the strategy set forth by Our Company and Outside Sales Leaders. Day-to-day sales activities include but are not limited to quoting, ordering, setting up deliveries, follow up (internal & external), review and verification of documentation, product research, training (internal & external), answering phones, and servicing walk in customers. High School diploma. 3 to 5 years building materials industry preferred but not required. Construction industry experience is a plus. Self-motivated and conscientious with high energy and attention to detail. Excellent communication and interpersonal skills. Computer aptitude and willingness to learn product and computer systems. Exceptional organizational skills; ability to multi-task; strong sense of urgency. Monday to Friday, full-time. Saturdays as needed.
Laborer DPW – Sandwich
Full Time: We have an opening for a full-time, 40 hour per week, DPW Laborer currently possessing HEML & 4E Hoisting Licenses & a Class A Commercial Driver’s License preferred, however not required for initial hire, but must be obtained within one year from the date of hire. Work schedule is M-F, although weekend work may be required. Laborers operate various department vehicles & equipment & perform a wide variety of DPW related tasks. Candidates must be 18 years of age & older.
Payroll Specialist – Marston’s Mills
Full Time: We are seeking to add a full-time, year-round payroll specialist to our dynamic team. In this position, you will join a team of talented professionals who are responsible for helping us to achieve some of the highest retention rates in the industry. This is a fast paced, supportive, collaborative environment with extensive on the job training. Maintaining & interacting with a roster of assigned local businesses while processing payrolls on a weekly, bi-weekly, & monthly schedule. Serving as the primary point of contact with our business partners to answer questions, provide product training, resolve any issues, or refer to the appropriate department. Conduct demos of our web- based payroll, HR, & time & attendance products. College degree or relevant experience. Ability to work in a fast- paced environment. Exceptional work ethic. Excellent problem- solving skills. Ability to multi-task & work across multiple platforms. Proficient in Word, Excel, & Outlook. Payroll, banking, bookkeeping, or accounting experience preferred. Hybrid work schedule.
Landscape Designer – Osterville
Full Time: Connect & follow up with pre-qualified leads to explore project details & set up appointments with residential clients. Meet with clients for initial design meetings & design plans according to client specifications utilizing CAD software. Work closely with our Project Managers & construction crews to ensure design plans are executed accurately & efficiently. Provide guidance or clarification when needed. 3+ years’ of experience in landscape design, particularly high-end residential properties. 2+ years’ experience using AutoCAD. Sketch-up: nice to have but optional. Ability to read & create technical drawings; High-level understanding of zoning requirements & permit procedures by town, including conservation committees. Expert-level knowledge of products & materials (plants, hardscapes, lighting, etc.) Expert-level understanding of grading & drainage. Sales experience with high-end clientele. Valid MA Driver’s license with an excellent driving record.
Early Education Director – Hyannis
Full Time: Under the direction of the Head Start & Early Head Start Education Director, has responsibility for the daily oversight of center operations, including assurance of compliance with Head Start Performance standards, EEC Licensing regulations & standards established to ensure a high-quality program. This position also has an oversight of facility health & safety standards & works with facility staff to ensure compliance. Bachelor’s degree in child development, Early Childhood Education, Elementary Education, Child Guidance, Human Services, Nursing, Psychology, Physical Education, Recreation, Child Psychology, the Arts, Social Work, Sociology, or Childcare. Meet Massachusetts Department of Early Education & Care (EEC) requirements as a Director II & Large Group School Age Program Administrator. CPR & First Aid certifications required.
Data Maintenance Specialist – Dennis
Full Time: The Data Maintenance Specialist is an efficient, well-organized individual who in conjunction with the Farm Director and department managers / buyers, oversees inventory control and maintains the ecommerce website. This position processes and records inventory, models high quality business operation skills and keeps customer satisfaction as a top priority. The ideal candidate will have strong skills & experience in database management, spreadsheet operations, the internet, and an understanding of ecommerce. Demonstrated organization and communication skills as well as success working in a diverse team is required. . High school diploma required. Associate or Bachelor’s degree preferred. Minimum 2 – 4 years’ experience in database maintenance. Preferable work experience includes inventory controls and e-commerce operations. Proficiency in Windows, including MS Word, EXCEL & Outlook; ability to learn new software. The ideal candidate will be business-oriented with strong experience in retail operations and knowledge of customer relations, as well as demonstrated success working in a diverse team, be attentive to detail and accurate managing data. Ability to work weekends & special events, if needed.
Employment Specialist – Hyannis
Full Time: Through fostering their social skills, promoting independence, & facilitating opportunities to be a part of the community, you’ll contribute to their growth & fulfillment. The Employment Specialist works with individuals from referrals made through State Agency contracts to match supported individuals to available jobs & is responsible for completing vocational assessments & assisting individuals to secure competitive employment in the community by providing & arranging the necessary job supports to ensure success. High school diploma or equivalent required. Bachelor’s degree preferred. Minimum 2 years prior related experience preferred. Must be able to effectively communicate in both verbal and written form with coworkers and supported individuals and read fluently. Valid driver’s license in the state of Massachusetts required. Successful completion of all state and Agency mandated trainings required upon hire.
